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bt are wonderful...i bet they don't hear that very often

We get our broadband through BT. They wrote to us a couple of days ago to tell us that our 1Mb broadband is going to be increased to 2Mb and the price is being reduced by £5 a month. That's the kind of service I like. Just thought I'd share that with you.

mr mcmuffin on 14 Feb 2005 @ 07:08 PM ✲ Permalink

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We get our broadband through BT, too. We haven't had that letter. Neither have we had an apology from them for providing us with no Internet for most of the weekend - along with much of Northern England, I might add... but we only know that they had problems because it was in the paper. (There's nothing on their website about it, at present.)

Are they providing the south with preferential treatment, while not being all that kind to us lovely folk in the North? (To show my disapproval, I'm writing "the south" with a small "s" and "the North" with a big "N"! Gosh, I'm so powerful!)

Gosh, the irony of it all!

Posted by: David (TEFL Smiler) | 14 Feb 2005 22:13:36

I promised not to say anything, but it just doesn't seem fair, David. It's got nothing to do with the north and South divide, it seems that BT just don't like YOU. I've tried to reason with them, but nothing I said seemed to make any difference. Why have BT taken against you?

Posted by: mr mcmuffin | 14 Feb 2005 22:29:55

I once kicked my ball into their back garden, smashing a stained glass window they had in their shed. (A daft place to have one if you ask me, but there you go.) I didn't own up to it at the time, but they knew it was me.

Could that be the reason? Do you think if I apologised now they might forgive me? It wasn't even a very tasteful stained glass window - just a picture of some kind of Buzby bird.

Posted by: David (TEFL Smiler) | 14 Feb 2005 22:56:17

I think they remember, David, you'll never get perferential treatment now. I am very suspicious of the BT generosity, I feel like a turkey getting extra food before Christmas. I mean, I don't think BT are going to slaughter me, but there's no such thing as a free meal. Or broadband. Must get back on the antipsychotics.

Posted by: mrs mcmuffin | 14 Feb 2005 23:20:18

Funny but I read this exact same blog somewhere else, and now I'm going mad trying to find it again. Seems BT has given many a blogger cause to blog. Mind I was shocked at the price of it anyway - no wonder they give you more and drop the price (btw you didn't mention that the price drop is just for an introductory period...).

Posted by: Steve | 14 Feb 2005 23:45:47

It was here

Posted by: Steve | 14 Feb 2005 23:49:56

Damn you, Steven Tilly, you and your photographic memory for bad news. I've thrown away the letter so I can't check, but that does seem like the letter I received, except I don't remember anything about the three month price reduction (I might have blocked that bit from my tiny little mind), and the prices aren't the same. I wonder if the difference is that we don't get our broadband through BT Yahoo, but rather just little old BT. We got ours before they joined forces with Yahoo.

Posted by: mr mcmuffin | 15 Feb 2005 06:25:18

I'm getting 2 Mb broadband too and a £ 2.00 reduction. I thought it might be because I wrote them asking why they were'nt doing it and people like Freenetname are (a lot cheaper). Whilst BT is expensive, you can't fault their technical people who actually seem to know how broadband works.

Posted by: Keith Povall | 15 Feb 2005 08:24:15

We had broadband with them before they joined forces with Yahoo!, too, but they told us it was an automatic switch. I don't understand why they didn't do the same with you. They really don't like me, do they?

Posted by: David (TEFL Smiler) | 15 Feb 2005 13:11:41

Hey someone read my blog, lol!! I happen to think its great what BT are doing and the letter/e mail is posted on my site! ;o)

Posted by: Graham | 17 Feb 2005 22:38:38

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